Who it's for

Every bed and every room, within earshot.

MedFeed fits the building you run. Many floors, or one.

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A hospitalSix areas, many floors
A clinicTwo areas, one building
Hospitals and hospital groups

You answer for every floor. Hear every one.

Example

At 21:40 on Ward 5 a family member speaks in Punjabi. By 16:05 the discharge coordinator has closed it with a note.

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Sample data
AGAldermoor GeneralThursday 8 October 2026

Hospital overview

Six areas, this morning

Updated 12:00
214Voices this week
7.5Experience score, all areas
40Open tasks
4Suggested, waiting for a person

Housekeeping

Rita Fernandes
-0.3
7.1of 10 · experience score
46 voices9 open tasks
Most repeatedWashroom cleanliness · 14

Nursing

Meera Iyer
+0.2
8.2of 10 · experience score
61 voices7 open tasks
Most repeatedKindness and courtesy · 19

Doctors

Dr Karan Malhotra
+0.1
8.6of 10 · experience score
38 voices3 open tasks
Most repeatedExplaining treatment · 9

Admission and discharge

Arjun Mehta
-0.6
6.4of 10 · experience score
29 voices11 open tasks
Most repeatedDischarge delay · 13

Diagnostics

Sameer Kulkarni
+0.4
7.6of 10 · experience score
22 voices4 open tasks
Most repeatedReport turnaround · 8

Facilities

Joseph D'Souza
0.0
7.3of 10 · experience score
18 voices6 open tasks
Most repeatedAir conditioning · 6
Clinics and diagnostic centres

Outpatients go home the same day. Their voice stays.

Example

An outpatient says the report promised by evening came the next morning. It lands under Diagnostics · Report turnaround, and the lab lead closes it and adds an expected report date to every collection slip.

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Sample data
ACAldermoor Clinic

Clinic overview

Two areas, this week

Updated 12:00
55Voices this week
7.7Experience score
5Open tasks

Diagnostics

Neha Joshi
+0.3
7.4of 10 · experience score
31 voices3 open tasks
Most repeatedReport turnaround · 7

Consultations

Dr Vikram Sethi
+0.1
8.1of 10 · experience score
24 voices2 open tasks
Most repeatedWaiting time · 6
DiagnosticsReport turnaroundClosed · 6 Oct, 13:40

“I was told the report would be ready by evening. It came the next morning.”

Outpatient · English · 6 Oct, 09:15
NJ
Neha Joshi · Lab leadCalled the patient and shared the report. An expected report date is now written on every collection slip.
Start where you are

Start by listening. Switch on tasks when your team is ready.

  1. ListenStep one

    Patients and families speak. You read what they said, sorted by area, with the 12:00 and 18:00 summaries.

  2. ActWhen your team is ready

    Comments become tasks with an owner and a due date. Suggested tasks wait for a person. Staff close them on their phone.

  3. ProveWhen you need to show it

    What keeps returning becomes a project. Every closed task leaves a dated line in the record, ready to export.

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See it with your own departments.

Request a demoDemo uses fictional data. No patient information needed.