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From a patient's voice to a finished task.

Five steps. Each is a screen you open in the demo.

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Sample data
AGAldermoor GeneralThursday 8 October 2026

Hospital overview

Six areas, this morning

Updated 12:00
214Voices this week
7.5Experience score, all areas
40Open tasks
4Suggested, waiting for a person

Housekeeping

Rita Fernandes
-0.3
7.1of 10 · experience score
46 voices9 open tasks
Most repeatedWashroom cleanliness · 14

Nursing

Meera Iyer
+0.2
8.2of 10 · experience score
61 voices7 open tasks
Most repeatedKindness and courtesy · 19

Doctors

Dr Karan Malhotra
+0.1
8.6of 10 · experience score
38 voices3 open tasks
Most repeatedExplaining treatment · 9

Admission and discharge

Arjun Mehta
-0.6
6.4of 10 · experience score
29 voices11 open tasks
Most repeatedDischarge delay · 13

Diagnostics

Sameer Kulkarni
+0.4
7.6of 10 · experience score
22 voices4 open tasks
Most repeatedReport turnaround · 8

Facilities

Joseph D'Souza
0.0
7.3of 10 · experience score
18 voices6 open tasks
Most repeatedAir conditioning · 6
The desk · web app
Sample dataVoice · 21:40
Gurpreet Kaur · Daughter of patientWard 5 · Bed 3

ਡਿਸਚਾਰਜ ਦੇ ਕਾਗਜ਼ਾਂ ਲਈ ਅਸੀਂ ਪੰਜ ਘੰਟੇ ਉਡੀਕ ਕੀਤੀ। ਕਿਸੇ ਨੇ ਨਹੀਂ ਦੱਸਿਆ ਕਿ ਦੇਰੀ ਕਿਉਂ ਹੋ ਰਹੀ ਹੈ।

We waited five hours for the discharge papers. Nobody told us why there was a delay.

Punjabi7 Oct, 21:40
Sample data
12:2016:05
Your tasks · Today

Call the family and explain the discharge hold-up, Ward 5 Bed 3

HighAdmission and dischargeDue Today 16:00
Open · picked up 12:20Closed · 16:05
  • MF
    MedFeed21:43
    Suggested from a voice comment by Gurpreet Kaur, daughter of patient.
  • PN
    Priya Nair12:20
    Gave approval and assigned it to Arjun Mehta.
  • AM
    Arjun Mehta16:05
    Called Gurpreet Kaur. The hold-up was the pharmacy clearance; papers are ready and the family has been told. Linked to Discharge before noon.
Mark as doneClosed with a note
The ward · staff app
Sample data
AGAldermoor General
Voices · todayAll areas
Listening on Ward 5, Bed 3Punjabi
At night I waited almost an hour for my pain medicine. I rang the bell, but nobody came. The nurses are very good; there are just fewer staff at night.HindiWard 2A · Bed 7 · 8 Oct, 10:58
My father moved to Ward 4B last night. The bathroom has not been cleaned since, and the bin is overflowing. The nurses have been lovely, but nobody seems to own this.EnglishWard 4B · Bed 12 · 8 Oct, 10:21
It took three days to get the report, and nobody told us why it was delayed.BengaliDiagnostics · Imaging · 8 Oct, 08:30
Voices · sorted by areaThis week
Housekeeping46
Admission and discharge · Discharge delay29
Admission and dischargeDischarge delay

ਡਿਸਚਾਰਜ ਦੇ ਕਾਗਜ਼ਾਂ ਲਈ ਅਸੀਂ ਪੰਜ ਘੰਟੇ ਉਡੀਕ ਕੀਤੀ। ਕਿਸੇ ਨੇ ਨਹੀਂ ਦੱਸਿਆ ਕਿ ਦੇਰੀ ਕਿਉਂ ਹੋ ਰਹੀ ਹੈ।

We waited five hours for the discharge papers. Nobody told us why there was a delay.

Recording kept · 0:15
Nursing61
Doctors38
Diagnostics22
Facilities18
Suggested tasksWaiting for a person
Suggested taskFrom a voice · 21:43
Call the family and explain the discharge hold-up, Ward 5 Bed 3
AMArjun MehtaDue Today 16:00High
Suggested taskFacilities
Replace drinking water, Ward 3 Bed 14, and check daily round
Proposed owner: Joseph D'Souza · Due Today 15:00
Tasks · Admission and discharge
Call the family and explain the discharge hold-up, Ward 5 Bed 3AMArjun MehtaOpenDue Today 16:00
Project
Discharge before noon
Active
13Linked comments
5Open tasks
8Done
Overview · by areaSummaries at 12:00 and 18:00
Housekeeping7.1-0.3
Nursing8.2+0.2
Doctors8.6+0.1
Admission and discharge6.4-0.6
Diagnostics7.6+0.4
Facilities7.30.0
Follow-up record
Heard 7 Oct, 21:40Admission and dischargePunjabiClosed 8 Oct, 16:05
We waited five hours for the discharge papers. Nobody told us why there was a delay.
Picked up by Arjun MehtaDone: Family called; pharmacy clearance explained; papers completed.Prevent: Grouped into project Discharge before noon.
Heard 7 Oct, 16:40Admission and dischargePunjabiClosed 7 Oct, 19:10
Some items on the bill did not make sense, and there was nobody at the counter to explain them.
Picked up by Arjun MehtaDone: Billing officer called the family and walked through the bill.Prevent: Billing desk staffed until 20:00 on weekdays.
The desk · web app
Sample data
21:40Ward 5
Ward 5 · Bed 3

Tell us about your stay

Punjabi0:15

ਡਿਸਚਾਰਜ ਦੇ ਕਾਗਜ਼ਾਂ ਲਈ ਅਸੀਂ ਪੰਜ ਘੰਟੇ ਉਡੀਕ ਕੀਤੀ। ਕਿਸੇ ਨੇ ਨਹੀਂ ਦੱਸਿਆ ਕਿ ਦੇਰੀ ਕਿਉਂ ਹੋ ਰਹੀ ਹੈ।

We waited five hours for the discharge papers. Nobody told us why there was a delay.

12:15MedFeed

My tasks

Arjun Mehta
Nothing new yet
Staff the billing desk during evening dischargesDue 7 OctOverdue
12:20MedFeed

My tasks

Arjun Mehta
Call the family and explain the discharge hold-up, Ward 5 Bed 3
Due Today 16:00Open
Staff the billing desk during evening dischargesDue 7 OctOverdue
16:05MedFeed

My tasks

Arjun Mehta
Closed today
Call the family and explain the discharge hold-up, Ward 5 Bed 3Closed · 16:05
Staff the billing desk during evening dischargesDue 7 OctOverdue
The ward · captureThe ward · staff app
Punjabi0:15

ਡਿਸਚਾਰਜ ਦੇ ਕਾਗਜ਼ਾਂ ਲਈ ਅਸੀਂ ਪੰਜ ਘੰਟੇ ਉਡੀਕ ਕੀਤੀ। ਕਿਸੇ ਨੇ ਨਹੀਂ ਦੱਸਿਆ ਕਿ ਦੇਰੀ ਕਿਉਂ ਹੋ ਰਹੀ ਹੈ।

We waited five hours for the discharge papers. Nobody told us why there was a delay.

Admission and dischargeDischarge delay

ਡਿਸਚਾਰਜ ਦੇ ਕਾਗਜ਼ਾਂ ਲਈ ਅਸੀਂ ਪੰਜ ਘੰਟੇ ਉਡੀਕ ਕੀਤੀ। ਕਿਸੇ ਨੇ ਨਹੀਂ ਦੱਸਿਆ ਕਿ ਦੇਰੀ ਕਿਉਂ ਹੋ ਰਹੀ ਹੈ।

We waited five hours for the discharge papers. Nobody told us why there was a delay.

Recording kept · 0:15
Suggested taskFrom a voice · 21:43
Call the family and explain the discharge hold-up, Ward 5 Bed 3
AMArjun MehtaDue Today 16:00High
Call the family and explain the discharge hold-up, Ward 5 Bed 3
Due Today 16:00Open
Heard 7 Oct, 21:40Admission and dischargePunjabiClosed 8 Oct, 16:05
We waited five hours for the discharge papers. Nobody told us why there was a delay.
Picked up by Arjun MehtaDone: Family called; pharmacy clearance explained; papers completed.Prevent: Grouped into project Discharge before noon.
Tap or swipe through the steps
01 · Capture

Speak. Nobody fills a form.

Inpatients, outpatients, family members or carers speak for a minute, in their own language. Typing works too.

  • English
  • हिन्दीHindi
  • ਪੰਜਾਬੀPunjabi
  • தமிழ்Tamil
  • తెలుగుTelugu
  • ગુજરાતીGujarati
  • বাংলাBengali
  • मराठीMarathi
  • ಕನ್ನಡKannada
  • മലയാളംMalayalam
  • اردوUrdu
Sample data
21:40Ward 5
Ward 5 · Bed 3

Tell us about your stay

Punjabi0:15

ਡਿਸਚਾਰਜ ਦੇ ਕਾਗਜ਼ਾਂ ਲਈ ਅਸੀਂ ਪੰਜ ਘੰਟੇ ਉਡੀਕ ਕੀਤੀ। ਕਿਸੇ ਨੇ ਨਹੀਂ ਦੱਸਿਆ ਕਿ ਦੇਰੀ ਕਿਉਂ ਹੋ ਰਹੀ ਹੈ।

We waited five hours for the discharge papers. Nobody told us why there was a delay.

02 · Understand

Sorted before you read it.

The transcript and translation sit beside the recording, filed under area and theme. Staff correct a transcript; the recording stays.

Sample data
AGAldermoor General
Voices · sorted by areaThis week
Housekeeping46
Admission and discharge · Discharge delay29
Admission and dischargeDischarge delay

ਡਿਸਚਾਰਜ ਦੇ ਕਾਗਜ਼ਾਂ ਲਈ ਅਸੀਂ ਪੰਜ ਘੰਟੇ ਉਡੀਕ ਕੀਤੀ। ਕਿਸੇ ਨੇ ਨਹੀਂ ਦੱਸਿਆ ਕਿ ਦੇਰੀ ਕਿਉਂ ਹੋ ਰਹੀ ਹੈ।

We waited five hours for the discharge papers. Nobody told us why there was a delay.

Recording kept · 0:15
Nursing61
Doctors38
Diagnostics22
Facilities18
03 · Assign

A name and a date.

Make a task from any comment. A suggested task waits in the tray until a person approves it.

Sample data
AGAldermoor General
Suggested tasksWaiting for a person
Suggested taskFrom a voice · 21:43
Call the family and explain the discharge hold-up, Ward 5 Bed 3
AMArjun MehtaDue Today 16:00High
Suggested taskFacilities
Replace drinking water, Ward 3 Bed 14, and check daily round
Proposed owner: Joseph D'Souza · Due Today 15:00
04 · Follow up

See what is open, and who has it.

Status, reassignment, a closing note. What keeps returning becomes a project.

Sample data
AGAldermoor General
Tasks · Admission and discharge
Call the family and explain the discharge hold-up, Ward 5 Bed 3AMArjun MehtaOpenDue Today 16:00
Project
Discharge before noon
Active
13Linked comments
5Open tasks
8Done
Sample data
12:20MedFeed

My tasks

Arjun Mehta
Call the family and explain the discharge hold-up, Ward 5 Bed 3
Due Today 16:00Open
Staff the billing desk during evening dischargesDue 7 OctOverdue
05 · Report

The record is already written.

The overview by area, trends, the 12:00 and 18:00 summaries, the export.

Sample data
AGAldermoor General
Overview · by areaSummaries at 12:00 and 18:00
Housekeeping7.1-0.3
Nursing8.2+0.2
Doctors8.6+0.1
Admission and discharge6.4-0.6
Diagnostics7.6+0.4
Facilities7.30.0
Follow-up record
Heard 7 Oct, 21:40Admission and dischargePunjabiClosed 8 Oct, 16:05
We waited five hours for the discharge papers. Nobody told us why there was a delay.
Picked up by Arjun MehtaDone: Family called; pharmacy clearance explained; papers completed.Prevent: Grouped into project Discharge before noon.
Heard 7 Oct, 16:40Admission and dischargePunjabiClosed 7 Oct, 19:10
Some items on the bill did not make sense, and there was nobody at the counter to explain them.
Picked up by Arjun MehtaDone: Billing officer called the family and walked through the bill.Prevent: Billing desk staffed until 20:00 on weekdays.
Start small

Start with step one. Add the rest when you are ready.

Start by listening; add tasks and projects when your team is ready.

  1. ListenStep one

    Patients and families speak. You read what they said, sorted by area, with the 12:00 and 18:00 summaries.

  2. ActWhen your team is ready

    Comments become tasks with an owner and a due date. Suggested tasks wait for a person. Staff close them on their phone.

  3. ProveWhen you need to show it

    What keeps returning becomes a project. Every closed task leaves a dated line in the record, ready to export.

The staff app

Tasks reach staff on their phone.

Staff open and close tasks in the MedFeed staff app.

Request a demo

Demo uses fictional data. No patient information needed.

Sample data
12:2016:05
Your tasks · Today

Call the family and explain the discharge hold-up, Ward 5 Bed 3

HighAdmission and dischargeDue Today 16:00
Open · picked up 12:20Closed · 16:05
  • MF
    MedFeed21:43
    Suggested from a voice comment by Gurpreet Kaur, daughter of patient.
  • PN
    Priya Nair12:20
    Gave approval and assigned it to Arjun Mehta.
  • AM
    Arjun Mehta16:05
    Called Gurpreet Kaur. The hold-up was the pharmacy clearance; papers are ready and the family has been told. Linked to Discharge before noon.
Mark as doneClosed with a note