What If You Could Hear Every Patient — Before a Complaint Becomes a Crisis?
You can't claim patient-centric care if you miss a single voice.
Patient trust isn't built on beds or machines — it's built on how deeply you listen and how fast you respond.
Introducing The First AI Voice Feedback Layer for Hospitals
The Voice Analyst Agent runs the voice-first patient-feedback and analytics module that captures every emotion in real time, works with the Operations Officer agent to auto-assign the right tasks, and gives you audit-ready insights — automatically.
MedFeed turns feedback into intelligence —
paper turns it into filing cabinets.
The Difference is Clear
Compare traditional paper feedback systems with MedFeed's AI-powered solution
MedFeed AI
30 seconds from voice to dashboard — analysis, insights, and tasks assigned in real time.
Over 70% of discharges speak up across 15+ languages — voice-first, frictionless, inclusive
Every voice becomes 50+ quantitative KPIs, NPS, CSAT, SWOT, and actionable insights
Tasks are auto-AI-generated, routed, and tracked— fully agentic and accountable.
One-click NABH exports and immutable voice logs ensure clarity, traceability, and protects in litigation
Quality teams focus on improvement — 20–30+ hours/month freed from clerical tasks
Paper Feedback
21 days for manual review — if anyone reads it at all
<15% of forms returned — most feedback never submitted or processed
Raw comments, no structure — metrics missing, patterns invisible
Staff chase unresolved complaints across departments — no ownership, no timeline
Paper trail is fragmented — prone to gaps, loss, and compliance risk
Quality teams stuck in cycles of manual entry, collation, and cleanup
MedFeedAI gives you control — paper leaves you blind.
With MedFeed, you can now fix that cycle where feedback about supervisors rarely reaches management, resulting in a persistent gap in accountability and timely corrective action.
Powerful Features
Everything you need to transform patient feedback into actionable insights
Voice-First Capture
Record patient feedback in their natural voice across 15+ languages with no forms to fill.
Real-Time Analytics
Instant processing of feedback into actionable insights and KPIs without manual intervention.
Automated Task Generation
AI-powered routing of tasks to appropriate departments with tracking and accountability.
Compliance Ready
One-click exports for NABH and other regulatory requirements with immutable voice logs.
Executive Dashboard
Comprehensive overview of patient satisfaction metrics and trends at your fingertips.
Time-Saving Automation
Free up 20-30+ hours per month for your quality teams to focus on improvements rather than paperwork.